Course & Subscription Related Queries
Queries about Subscriptions, Online Test Series (OTS), Doubt Clearing Support and Study Material.
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Subscription Related
- Does ACE Online courses cover the entire syllabus of GATE, ESE, TSPSC, State Electricity Boards, State Engineering Services, & SSC JEE?
- Who are the instructors for the ACE Online courses?
- What is the validity of my subscription?
- Are there packages for single subjects?
- Do you provide any resources other than videos in the course?
- Is there any viewing limit to watch the live recorded videos online?
- How can I contact the instructor or lecturer online if I have doubts about a topic?
- Is there any trial class available for an online course?
- Can I share my subscription with my friend(s)?
- Can I screen record or take screenshots of a video?
- Can I upgrade my subscription from 1-year to 2-year?
- I have purchased the course without study materials. Can I buy study materials separately?
- How can I know if my package has been upgraded?
- While purchasing the course I have selected the wrong stream, can I change the stream now?
- Can I discontinue my course and get a refund?
- Can I access my subscription Outside India or travelling abroad?
- Can I exchange my course subscription?
- How can I access my purchased content?
- What are the Courses that we Offer?
- Can I change my phone number and email address?
- How can I contact the customer support of ACE Online?
- What is my course expiration date?
- Is there any helpline number available for quick resolution?
- If I purchase ESE Technical self-paced course, does it cover both Prelims and Mains?
- If I purchase a course, when can I expect the syllabus to be completed?
- What is a 1:1 mentorship and doubt clearing session in a self-paced program?
- I want to make an enquiry before purchasing a course? Whom should I contact?
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Study Material
- What is the format of the study material? Digital or Hard Copy?
- What Study Material will I get with my Subscription?
- Is it possible to purchase ACE Online study materials separately without enrolling in a course?
- How long it will take to deliver study material and how can I track it?
- I have purchased the course package without study materials. Can I buy study materials separately?
- Do you provide up to date study material every year?