ACE Online Support

I cannot download the Ace online application on my laptop or unable to find the Ace online app in the Microsoft store ?

You can download the Ace Online Windows application from the Microsoft Store here

If you cannot find the option to download the app or Ace Online App is not visible in the Microsoft Store, it may be because your country or region settings need adjustment.

To resolve this issue, please follow the steps below to change the country & region Settings on your Windows device:

1) Click on "Start" Menu

2) Type "Country"

3) Click on "Change your Country or region"

4) Under 'Region' change your Country to "India"

5) Close the Microsoft Store and reopen it.

6) Search for "ACE Online" app.

7) Click on install to download the application to your computer.


1) Purchased content cannot be accessed on a web browser.
2) Currently, the ACE Online app is not available for MAC OS.

3) Ace online application works only on Windows 10 or higher version.

4) Sometimes few third party apps can restrict the download of Ace online application.

 If the problem persists, kindly contact the support team by submitting a ticket here

Nikhil is the author of this solution article.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.