Content Related Queries/ Issues
Queries regarding the content, Reporting content issues and Requesting a new course
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General Content Queries
- Will the entire syllabus of GATE/ ESE be covered in the ACE Online Courses?
- Will I be notified whenever a topic is added to the course?
- Can I access the entire content of the course soon after the purchase?
- Do you provide soft copies or hard copies of classroom notes with the course?
- Does ACE regularly update content of self-paced programs?
- How can I contact the customer support of ACE Online?
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Reporting Content Issues
- I am not getting emails or notifications on content upload. What should I do?
- The length of ACE Online videos are short. Can you extend it?
- The audio is not clear in a video. What do I do?
- Video has editing issues such as blur. What do I do?
- When I click on a video, it says “Video not available”. What do I do?
- The lecture wasn’t finished but the video ended. What do I do?
- The lecture video has no correlation with the topic/previous video. What do I do?
- I don’t like the teaching methodology or of a particular instructor. What do I do?
- Few topics are missing from my self-paced course? what to do?